Dragon Casino Privacy Policy

Effective date: November 1, 2026

This Privacy Policy explains how TREASURE GAMES PTE. LTD. ("we", "us", "our") collects, uses and shares personal data when you use the Dragon Casino mobile app (the "App"), and the choices and rights you have. It should be read together with our Terms of Service.

1. Who We Are

TREASURE GAMES PTE. LTD. is the controller of your personal data.

You can contact us about privacy, including our Data Protection Officer, at [email protected].

2. Data We Collect

We collect only the data we need to run the App.

Category What it includes Where it comes from
Account data Player ID (assigned by us), nickname, the preset avatar you select, account status Created when you start playing
Sign-in data If you sign in with Apple or Google: the account identifier and email address that Apple or Google provides (with Apple, this may be a private relay email) Apple or Google, with your authorization
Device data Device identifier, device model, operating system version, App version, IP address Your device and connection, when you sign in and use the App
Approximate location Country, derived from your IP address Your connection, when you sign in
Purchase data Order number, item purchased, price and currency, purchase time and status, refund status Apple or Google, when you make a purchase
Gameplay data Rounds played (bets, results, wins), Coin history, daily rewards Your use of the App
Support data Your email address, the content of your messages, and the Player ID, App version, device model and system version that the App adds to support emails You, when you contact us

What we do not collect. We do not receive or store your payment card details; payments are handled by Apple or Google. We do not collect your precise location, contacts, photos or microphone data. The App has no chat or user-posted content.

Data kept only on your device. Your age confirmation, sound and language settings and similar preferences are stored on your device and are not sent to us. If your device's operating system provides an age range, the App reads it on your device to decide whether you can use the App; the age range is not sent to us.

3. How We Use Your Data

Purpose Data used Legal basis (EU/UK)
Create and maintain your account, sign you in, keep your account on one device at a time, and restore it on a new device Account, sign-in and device data Performance of our contract with you
Run the games, record results and keep your Coin balance correct Account and gameplay data Performance of our contract
Deliver purchased Coins, handle pending and refunded purchases Account and purchase data Performance of our contract
Provide daily rewards Account and gameplay data Performance of our contract
Respond to support requests and account deletion requests Support, account and purchase data Performance of our contract; our legitimate interest in helping you
Prevent fraud, cheating and abuse, and keep the App secure Device, location, purchase and gameplay data Our legitimate interest in protecting players and our services
Understand how the App is used in aggregate (for example, the number of daily players and rounds) to improve it Gameplay data Our legitimate interest in improving the App
Keep transaction records and comply with legal obligations Purchase data Legal obligation

We read device identifiers only where strictly necessary to provide the App you requested: to keep you signed in, enforce one device per account, and keep the App secure.

The data in the account, device and gameplay categories is necessary to provide the App; without it you cannot use the App. Providing support data is optional.

We do not use your data for advertising, we do not show third-party ads in the App, and we do not track you across other companies' apps or websites. We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects.

4. How We Share Your Data

We do not sell your personal data, and we do not share it for cross-context behavioral advertising. We share personal data only with:

Your profile is not shown to other players.

5. International Transfers

Your data may be processed outside your country. If it is transferred out of the EU, EEA, UK or Switzerland, we protect it with safeguards required by law, such as the European Commission's Standard Contractual Clauses and their UK and Swiss equivalents.

6. How Long We Keep Your Data

7. Deleting Your Account

You can delete your account at any time:

  1. In the App: open your Profile or Settings and tap "Delete Account". Your account is deleted 7 days after you submit the request; if you sign in to it within those 7 days, the request is cancelled; or
  2. By email: write to [email protected] from the email address of the Apple or Google account linked to your account. To protect your account, we only accept deletion requests sent from the linked email address. We delete the account within 7 business days and reply to confirm.

A guest account that is not linked to Apple or Google cannot be identified once the App is uninstalled, so it cannot be deleted by email. If you signed in with Apple, deleting your account also revokes the App's access to your Apple account.

8. Your Rights

Depending on where you live, you may have the right to:

To exercise any right, email [email protected] with your Player ID. We may ask for information to verify that the account is yours. We respond within the time required by law (for example, within one month under the GDPR, or 45 days under California law). You may use an authorized agent where the law allows.

If you are in the EU, EEA, UK or Switzerland, you can also complain to your local data protection authority.

US state privacy rights. Residents of California and other US states with privacy laws have the rights listed above. We do not sell or share personal information as those terms are defined under those laws, and we do not use or disclose sensitive personal information for purposes that would require offering a right to limit. The categories of personal information we collect, their sources and purposes, and the categories of recipients are described in Sections 2 to 4.

9. Security

We protect your data with technical and organizational measures appropriate to the risk, including encrypted connections and access controls. No method of transmission or storage is completely secure, but we work to protect your data and will notify you and the authorities of a data breach where the law requires.

10. Age Requirement

The App is only for people aged 18 or older. We do not knowingly collect personal data from anyone under 18. If we learn that we have collected data from someone under 18, we will delete the account and its data. If you believe a minor is using the App, contact us at [email protected].

11. Changes to This Policy

We may update this Privacy Policy. If we make material changes, we will notify you in the App before they take effect. The effective date at the top shows when it was last updated.

12. Contact Us

TREASURE GAMES PTE. LTD.

Email: [email protected]